In case you ever find you can’t connect to us at all odds are it’s not our servers being offline that almost never happens (knock on wood). It’s more likely our server firewall has blocked your IP address after too many password failures. Our server detects multiple failures as someone trying to attack us and blocks them. Usually this is a good thing but sometimes it blocks people who are supposed to be allowed in.
If this ever happens to you please visit http://whatismyip.com/ and copy your IP address, then visit our administrative website at http://admin.svaha.com/ and contact us there, or just e-mail us at service@svaha.com from a different address and let us know that IP and we’ll unblock it immediately.
mercredi, février 11, 2015
